In 2021 Jen was asked by Infrastructure Victoria to facilitate two online consultation sessions of gas industry stakeholders including Federal and State regulatory bodies, gas retailers and distributors, infrastructure owners, gas industry bodies, local government bodies, environment groups, consumer advocates and academics. The sessions were designed to elicit advice and feedback to inform IV’s recommendations to the Victorian Government on the implications of the net zero emissions target on gas infrastructure.
In 2023 Jen facilitated a similar process with operators of the bus industry regarding proposed reforms to Melbourne’s bus network.