After the February 2009 bushfires, DSE responded quickly with a range of interventions to manage the immediate and longer-term impacts on staff in DSE and partner agencies who were either directly or indirectly involved in the fire effort.
This suite of actions was known collectively as the Staff Resilience Program.

Jen supported DSE in evaluating the Program to help managers understand its effectiveness, to improve future resilience-building activities, and to identify where DSE needed to focus its efforts in preparation for the next fire season.