Bridging The Gap: Program Evaluation

Jen wrote and implemented an evaluation plan for the Bridging The Gap project, for Bethany Community Support and partners Gforce and Karingal Training.

Bridging the Gap assisted case managers and their clients to access workplace training and employment opportunities in the Geelong area. It attempted to break the cycle of ongoing vulnerability and issues requiring case management support by assisting clients to secure sustainable incomes.

The evaluation involved a literature search, surveys, focus groups and interviews. The evaluation program commenced in 2011 and was extended in 2013, enabling Jen to monitor and guide process improvement until the conclusion of project funding in 2015.

With the assistance of Sally Chandler-Ford, Jen produced a comprehensive program evaluation report.