Our Values

The values which underpin our work include:

• Developing relationships founded on integrity, honesty, openness, respect and trust.
• Building the capacity within our network of clients to plan for and manage towards ecological sustainability.
• Responding to our clients’ and stakeholders’ needs in a considered, timely and efficient way.
• Doing our very best to exceed the expectations of our clients in all aspects of our work.
• Continually evaluating our performance and striving to do better.
• Continually learning and growing on a personal level.
• Ensuring a flexible work environment that enables us to achieve our best at work while making the most of the other components of our lives
• Understanding what we can offer and being proactive in seeking out opportunities which reflect this in a mutually beneficial way

Importantly, we only take on work where we believe we can deliver what our clients need. If we are not able to meet your timelines or budget, or incorporate the skills you need, we will tell you so.

IAP2 Code of Ethics

As active members of the International Association for Public Participation, we adopt the following Code of Ethics:

1. Purpose. We support public participation as a process to make better decisions that incorporate the interests and concerns of all affected stakeholders and meet the needs of the decision-making body.
2. Role of Practitioner. We will enhance the public's participation in the decision-making process and assist decision makers in being responsive to the public's concerns and suggestions.
3. Trust. We will undertake and encourage actions that build trust and credibility for the process among all the participants.
4. Defining the Public's Role. We will carefully consider and accurately portray the public's role in the decision-making process.
5. Openness. We will encourage the disclosure of all information relevant to the public's understanding and evaluation of a decision.
6. Access to the Process. We will ensure that stakeholders have fair and equal access to the public participation process and the opportunity to influence decisions.
7. Respect for Communities. We will avoid strategies that risk polarising community interest or that appear to "divide and conquer".
8. Advocacy. We will advocate for the public participation process and will not advocate for a particular interest, party or project outcome.
9. Commitments. We will ensure that all commitments made to the public, including those by the decision maker, are in good faith.
10. Support of the Practice. We will mentor new practitioners in the field and educate decision makers and the public about the value and use of public participation.